of calls to home-service contractors
missed a live answer within 90 seconds.1
Miss zero calls.Lose zero opportunities.
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Unanswered calls.
Unclaimed revenue.
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Make sure someone picks up.
of after-hours calls went unanswered
at contractors without an answering service.2
in potential LTV at risk
from one month of missed calls.
Assumes the study’s 38% overall missed-call rate and a 30% customer conversion rate and your LTV per customer. After-hours calls are included in the overall rate, not added again. Adjust the inputs to see your own estimate.
1. Clockwork contractor study, Q1 2026 · Vendor-reported analysis of 2.4 million inbound calls across 1,247 U.S. home-service contractors. Missed means no live human response within 90 seconds; voicemail and automated attendants count as missed.
2. Clockwork after-hours findings · 5 pm–8 am and weekends, at contractors without an answering service. Rates vary by business. The LTV example is an estimate, not a guaranteed result.
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